Questions about the planner
Tell us whether you were drawing in 2D, reviewing in 3D, or saving a file. Include your browser and device, what you tried, and any error message you saw. You do not need to send your floorplan to report a problem.
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A little context makes it easier to understand your question. Use the form above or email us directly; please leave out passwords, personal documents and private building details.
Tell us whether you were drawing in 2D, reviewing in 3D, or saving a file. Include your browser and device, what you tried, and any error message you saw. You do not need to send your floorplan to report a problem.
Describe the decision you are making and which dimensions or openings are uncertain. Our measurement guide and layout review guide can help you prepare. A concept plan cannot replace a measured survey or project-specific construction advice.